The short version: If something’s wrong with your order, we’ll fix it, free. Because every item is made just for you, we can’t take returns for size, color or change of mind.

We’ll reprint or refund at no cost if your item:

• arrived damaged or defective,
• was misprinted (wrong design, placement or colors) or is the wrong item, or
• never arrived (lost in transit).

How to request a fix: Contact us through our Contact page within 30 days of delivery (or within 30 days of the estimated delivery date if your package never arrived). Include your order number and a clear photo of the problem. You don’t need to send anything back. You choose: a free reprint or a refund to your original payment method.

What we can’t accept: Returns or exchanges for wrong size, wrong color, or change of mind. Please check the size chart on each product page before you order. If something’s not right, reach out through our Contact page and a real human will help.

Cancellations: Contact us right away. We can cancel anything not yet in production.

Refund timing: Approved refunds go back to your original payment method. They typically show up within 5–10 business days, depending on your bank or card issuer.